KAIROXO Legal
Privacy Policy
Data collected
Account, contact, payment, log, device, risk-control, and support communication information.
Use purposes
Service delivery, billing, risk control, compliance review, support, security, and product improvement.
1. Information We Collect
- Account information: name, email, company, login method, team members, and permissions.
- Transaction information: orders, top-ups, invoices, tax information, payment status, and balance records.
- Service logs: proxy/API usage logs, authentication logs, IP, timestamps, usage, error codes, and risk-control events.
- Support information: questions, screenshots, and attachments you provide through email, forms, or customer service.
2. How We Use Information
Information is used to create and protect accounts, deliver proxy and API services, process payments and invoices, detect abuse, enforce the Acceptable Use Policy, respond to support requests, and satisfy legal and compliance obligations.
3. Sharing and Processors
We may share necessary information with payment, cloud infrastructure, identity verification, email, customer service, analytics, and security service providers. We do not sell your personal information.
4. Data Retention and Rights
Account and transaction data will be retained according to the service relationship and tax/compliance requirements. You may request access, correction, deletion, or export of personal information through support@kairoxo.com, but certain security, billing, and compliance records may continue to be retained as required by law.